View your order tracking or get more help with your delivery.

View your order tracking or get more help with your delivery<hr> <h4 id="view-order-tracking">View order tracking</h4><a href="https://help.angelanddove.com/en-US/ssp/login">Please click here to manage your order and view your tracking.</a>You can login using your order number, or if you don&apos;t have your order number to hand you can enter your email address and a PIN will be sent to your email to confirm your identity. <h4 id="when-can-i-expect-my-delivery">When can I expect my delivery?</h4>UK orders are dispatched the same day from Monday to Friday (excluding bank holidays) if ordered by 3pm. Orders placed after 3pm are dispatched the next working day. Depending on the delivery option selected at the checkout, our expected delivery timings are as follows:Standard Delivery - 3-5 working daysExpress Delivery - 1-2 working daysFor international orders,&#xA0;<a href="https://www.angelanddove.com/pages/delivery-returns" target="_blank" rel="noopener noreferrer"></a><a href="https://www.angelanddove.com/pages/delivery-returns" rel="noopener noreferrer" target="_blank">please click here</a> for expected delivery timings to your location. <h4 id="the-tracking-says-delivered-but-i-cant-find-my-order">The tracking says &apos;delivered&apos; but I can&apos;t find my order</h4>If the tracking shows your order as &apos;delivered&apos; please could you check in case it has been left in a safe place (such as behind a wheelie bin, in a porch or garage), with a neighbour, or has been taken in by another member of your household, as this is often the case when an order appears to have gone astray. If you still can&apos;t find it, please contact us so we can help. <h4 id="need-more-help">Need more help?</h4>If you need more help with your delivery, please <a href="mailto:customerservice@angelanddove.com">click here to contact us.</a> <a href="mailto:customerservice@angelanddove.com"></a>

My order hasn't arrived

Returning an item for a refund is quick and simple.

Returning an item for a refund is quick and easy<hr> We understand that it&apos;s a difficult time so we have a no fuss returns policy. Simply return the item in unused condition with 30 days of delivery. Return shipping is paid by the customer unless a product is damaged or faulty. Print a return shipping label though EvriPlease click below to start a return (enter retailer name: Angel &amp; Dove)<a data-fr-linked="true" href="https://www.evri.com/return-a-parcel">https://www.evri.com/return-a-parcel</a> Alternative return method (no printer required)If you don&apos;t have access to a printer, or prefer to use a different postal service, you can return the item to our office address below:Angel &amp; Dove Ltd&#xA0;Unit 6 Oriel Court106 The GreenTwickenhamTW2 5AGPlease use a tracked postal service and include your name or order number so we can process your refund as quickly as possible.If you need any assistance with your return, please <a href="mailto:customerservice@angelanddove.com">click here to contact us.</a>

How do I return an item?

If you've received a damaged or faulty product, we're here to help.

If you&apos;ve received a damaged or faulty product, we&apos;re here to help<hr> We are so sorry that your order didn&apos;t reach you in perfect condition. If you have received a damaged or faulty product, please send us a photo of the item and let us know the date you need it by, and we will arrange for a replacement to be sent out straight away.<a href="https://help.angelanddove.com/en-US/contact">Please click here to email us a photo of the damaged item.</a>

My order is damaged or faulty

If something is missing or wrong with your order, we'll put it right.

If something is missing or wrong, we&apos;re here to help<hr> We are so sorry that you have received the wrong item or that something is missing from your order. Please accept our apologies for the inconvenience this has caused.If you have received an incorrect item, please <a href="https://help.angelanddove.com/en-US/contact">click here to email us a photo</a> and we will arrange for a replacement to be sent out straight away.If something is missing from your order, <a href="mailto:customerservice@angelanddove.com">please click here to let us know</a> and we will put this <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">right.

My order is wrong or incomplete

Need some help? Please fill in our contact form and we'll get back to you shortly.

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Order Issues & Returns

Angel & Dove Shop

Angel & Dove

Is there a problem with your order or do you wish to return an item? We're here to help.